Support

We’re here to help.

Get help with the Clock Us In staff time-tracking app, offered by Commanda Pay Inc. Browse common questions below, or contact our support team directly.

Email us
[email protected]
for anything about the app — bugs, questions, or feedback.
Response time
We aim to respond within 1 business day.
Hours
Monday – Friday, 9 AM – 6 PM (your local timezone)

Common questions

Frequently asked questions.

Still stuck?

Send our support team a message.

Tell us what happened and what you expected — the more detail, the faster we can help.

We’re here to help.

Email us

Response time

Hours

Frequently asked questions.

How do employees clock in?

How do I display the QR code for staff to scan?

The camera won’t open when an employee tries to scan — what’s wrong?

How does WiFi arrival detection work?

Can a manager adjust a shift after it has been clocked out?

How do I add a new employee?

How does the weekly shift schedule work?

Where is my data stored? Is it backed up?

How do I remove sample data?

Send our support team a message.

Contact support